Sr. Contact Center Technology Architect

GNRSystems
Atlanta Full-day Full-time

Description:

Job Title: Sr. Contact Center Technology Architect Location: 1030 Delta Boulevard Atlanta, GA 30354 (Hybrid) Duration: 12+ Months with possible extension/conversion Job Overview: We are seeking a senior-level resource with deep expertise in contact center technologies, focused on driving productivity, innovation, and seamless business outcomes. The ideal candidate will have a strong technical and architectural background in AWS Connect, AI-driven automation, IVR systems, and omnichannel customer
Apr 4, 2025;   from: dice.com

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