Description:
We are seeking a senior-level resource with deep expertise in contact center technologies, focusing on driving productivity, innovation, and complete business outcomes. The ideal candidate should have a strong technical and architectural background in: AWS Connect for voice-based interactions Q in Connect for AI-driven agent assistance and automation IVR systems and their integration with agent desktop experiences Omnichannel customer journey orchestration within an airline or travel industry Ke
Apr 4, 2025;
from:
dice.com