Help Desk Analyst

Serenity Info Tech, Inc.
Atlanta Full-day Temporary

Description:

Job Description: *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors,
Jul 1, 2025;   from: dice.com

Similar jobs

  • Vector Consulting, Inc
  • Atlanta
... experienced Help Desk Analyst on an onsite 6+ months renewable contractopportunityin Atlanta, GA. Position: Help Desk Analyst ... submitted to DOAS Helpdesk System Analyst (760503) need not apply. All ...
25 days ago
  • Better Future Solutions
  • Atlanta
... : Help Desk Analyst 2Location: Atlanta, GA 30334 - RemoteDuration: 12 months The ID Analyst will ...
25 days ago
  • Devfi
  • Atlanta
Description: Role: Help Desk Analyst Duration: 12 Months Location: Atlanta, ... , software, and connectivity issues. The Analyst will be responsible for escalation ...
7 days ago
  • Datasoft Technologies, Inc.
  • Atlanta
Description: Help Desk Analyst 2 Remote About the Job Duration: ...
23 days ago