Description:
Position: Service Desk Agent Location: Atlanta, GA Duration: Contract Primary Skill - Helpdesk, Service Desk, MAC, Service Now. Responsibilities: Provide a consolidated point of contact for Tier 1 technical support to end users.Provide 1st level technical support for all IT-related issues, including MAC systems and devices.Respond to trouble tickets via phone and email in a timely manner.Determine the scope of the trouble ticket and the responsible department.Research and resolve technical trou
Aug 15, 2025;
from:
dice.com