Description:
Description Work Bench, similar to a Genius Bar, supports all internal users at the SCC(Headquarters) location and other locations near by. It allows employees to resolve technical issues through various methods: they can either schedule an appointment or simply walk up. Currently, there is one Work Bench technician who handles 10 to 20 tickets daily. The issues addressed include imaging computers (using SCCM), OS issues (both Windows and Mac), network connectivity problems (WiFi, VPN, printer),
Oct 9, 2025;
from:
dice.com