Description:
Overview: The Manager of the IT Service Desk is responsible for leading technical support operations within a fast-paced, dynamic environment. This position oversees a team of 10-15 Service Desk technicians, ensuring efficient resolution or appropriate escalation of hardware/software, desktop device, and end-user application issues. Key responsibilities of this role include managing critical escalations, driving timely resolutions, and minimizing any potential business impact. Strong leadership
Dec 18, 2025;
from:
dice.com